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Homelessness Programs & Services

Union Square Cares

Mayor’s Office of Housing Opportunity, Partnership and Engagement, the Human Services Agency, Department of Public Health, integrated public safety agencies, private sector partners and the many reputable non-profit community service providers are committed to improving outcomes for individuals, breaking the cycle of homelessness by providing essential wraparound services

  • On December 4th, 2015, Mayor Lee announced the creation of a new City department grouping all of San Francisco’s homeless services under one roof, a step that would be the most far-reaching effort in a decade to help people living on the streets.
  • City sponsored shelters
  • Creating / managing public and affordable housing, including 500 new transitional housing units
  • Major supportive housing programs, including Master Lease Program, Local Operating Subsidy Program, and Direct Access to Housing
  • Mental health, addiction and domestic violence
  • Expand the Homeward Bound program – a successful and humane solution to connect people with loved ones
  • Implementing Laura’s Law for the most severely mentally ill
  • A focus on mobile medicine for those still living on the streets
  • First city in California to end chronic homelessness for veterans
  • Fully fund a special shelter for LGBT homeless population
  • Building new supportive housing units for chronically homeless seniors
  • Expand medical respite beds
  • Launch a Mobile Integrated Healthcare Practice team to connect patients with non-emergency medical resources
  • New enhancements to San Francisco’s 311 Customer Service Center and SF311 Mobile App for residents to more easily notify the City of homeless people in need of well-being checks
  • A system for homeless individuals to make a 90-day shelter reservation by contacting 311
  • Homeless Outreach Teams
  • First-of-its-kind Navigation Centers to better move people off the streets and into housing with 24/7 counselors to intake new clients, provide meals and safe shelter, and connect with critical social services
  • Navigation Partnership Fund to receive philanthropic contributions for the Navigation Centers
  • Proposition A, a bond measure championed by Mayor Lee that allocates $310 million in City funding for affordable housing, passed in 2015 with two-thirds majority of voter approval