With rapid response Member Services and innovative coverage, our Member Services representatives dispatch ambassadors to help maintain a high level of customer support and make our district cleaner and safer while providing a more welcoming place for visitors, workers, and residents. The Member Services number (415) 781-4456 and email CleanAndSafe@UnionSquareBID.com are the only contacts you need to request any of the cleaning and safety services we provide.
Ambassadors: They are the eyes and ears of Union Square for property owners and managers, businesses, community stakeholders, visitors, and residents.
Their primary responsibility is to observe, advise, and report quality of life issues on the streets. They can be seen wearing red Union Square uniforms.
Overnight Security: Unarmed, uniformed personnel actively patrol the district from 10pm–6am. Their role is to observe, report, and address low-level crimes, and provide a hospitality presence.
They are the face of Union Square to visitors and tourists. Their primary responsibility is to assist and engage tourists with a friendly smile and direct them to wherever they wish to go.
USBID Pressure Wash Deployment Map—Zone 1
USBID Pressure Wash Deployment Map—Zone 2
Clean & Safe Operations Reports
Operations Report October 2021
Operations Report September 2021
Operations Report August 2021
Operations Report July 2021
Operations Report June 2021
Operations Report May 2021
Operations Report April 2021
Operations Report March 2021
Operations Report February 2021
Operations Report January 2021
For Operation Reports from prior years, please contact Director of Services Chris Boss at
(415) 781-7880 or at Chris@UnionSquareBID.com