With rapid response Member Services and innovative coverage, our Member Services representatives dispatch ambassadors to help maintain a high level of customer support and make our district cleaner and safer while providing a more welcoming place for visitors, workers, and residents. The Member Services number (415) 781-4456 and email CleanAndSafe@UnionSquareBID.com are the only contacts you need to request any of the cleaning and safety services we provide. For assistance between 10:00pm–6:00am, please call (415) 724-2909.
Ambassadors: They are the eyes and ears of Union Square for property owners and managers, businesses, community stakeholders, visitors, and residents.
Their primary responsibility is to observe, advise, and report quality of life issues on the streets. They can be seen wearing red Union Square uniforms.
Overnight Security: Unarmed, uniformed personnel actively patrol the district from 10pm–6am. Their role is to observe, report, and address low-level crimes, and provide a hospitality presence.
To report a safety incident between 10pm-6am, please contact Legion Security's dispatch number at (415) 724-2909.
They are the face of Union Square to visitors and tourists. Their primary responsibility is to assist and engage tourists with a friendly smile and direct them to wherever they wish to go.
Breakdown of USBID Cleaning & Safety Services by Zone
USBID District Map by Zone
USBID Pressure Wash Deployment Map—Zone 1
USBID Pressure Wash Deployment Map—Zone 2
For Operation Reports from prior years, please contact Director of Services Chris Boss at
(415) 781-7880 or at Chris@UnionSquareBID.com