COVID19 Updates


The USBID continues to provide clean and safe services to the district under the City & County of San Francisco’s updated Shelter-In-Place policy. For more information about curb-side pick-up, click here.

Cleaning & Safety Services
[Effective 6/04/2020] Member Services is now resumed to 6:30am – 10:30pm daily, with Overnight Security Services available between 10:00pm – 6:00am.  Clean and safe ambassadors will operate between 5:30am – 11:30pm. Pressure washing and the ATLV will operate between 9:00pm – 5:30am daily. To report a clean or safe incident between 6:30am – 10:30pm, please contact Member Services at 415-781-4456 or To report a safe incident between 10:00pm – 6:00am, please contact Legion Security at 415-724-2909 and mention your membership with the USBID. 

[As of 7/29/2020] The City & County of San Francisco is currently in Phase 2b (Zoo) of the re-opening plan. Business hours may be affected. Please check local listings. Retailers open for touchless shopping and restaurants open for take-out are available. Continue practicing social distancing and maintaining property safety protocols like hand washing and wearing a facial mask. We look forward to seeing you soon. For on-going San Francisco alerts, text: COVID19SF to 888-777.


Resources for Employers | Resources for Employees | Other Resources


COVID-19 Economic Impact Report

USBID COVID-19 Economic Impact on Union Square Businesses Info-graphic


Phases of Reopening San Francisco

Phases of Reopening San Francisco Updated on 7.24.20


Click Here for the full timeline.
Are you open? Let us know so we can add you to our website!



Alert & Updates:
Update on the City's Plan to Reopen San Francisco

Press release received on 7.10.20


Late yesterday, the USBID received a press release from the Department of Emergency Management; please see the following highlights:

"San Francisco continues to pause reopening for most activities and businesses. Starting July 13th, San Francisco zoo and gardens can reopen with a safety plan, shoppers can use reusable shopping bags, and the City will provide clarification for safe boating and fishing practices [...] The Health Directives outlining the requirements for zoos, boats and bags will be posted here by Monday, July 13."

"The Department of Public Health will continue to monitor the Key Health Indicators for trends and will provide an update on July 15 on the health indicators and other information that will inform the status of further reopening."

Click Here for full press release.


Alert & Updates:
Pausing reopening of businesses and activities

Wednesday, June 26, 2020


Earlier today, in live remarks honoring frontline essential health workers at San Francisco Zuckerberg General Hospital, Mayor London N. Breed announced that due to a concerning rise in new cases, San Francisco is pausing reopening of businesses and activities previously planned for this coming Monday, June 29, including: 

Business Types

  • Hair Salons and barbershops

  • Nail Salons

  • Tattoo and body piercing studios

  • Outdoor bars

  • Massage establishments

Culture and Recreation

  • Indoor museums

  • Zoos and aquariums

  • Outdoor swimming pools


View the reopening timeline here


There is no change to businesses and activities currently allowed under prior reopening phases. 

This pause is critical to protect the public health and keep us all safe, including essential workers who risk their lives daily to provide services and care to the public. San Francisco had demonstrated the great ability to flatten the curve of infections from COVID-19. We have taken each measured step from declaring an emergency , to Shelter in Place, to Phased Reopening, Based on science, data and evidence. 

City of Public Health leaders are closely reviewing the data throughout this weekend, and we hope to be able to move forward again with the next phase of reopening very soon. Much of this is dependent on out own person actions as businesses and residents. If you can continue to Shelter-in-Place, do so. When you go out, wear a mask, remain socially distanced by six feet, and wash your hands often. 


See which Union Square businesses are open!

If you are reopening, please contact us.  




Alert & Updates:
Shared Space Program

Wednesday, June 9, 2020


Mayor London N. Breed announced the Shared Spaces Program is now open for applications! Shared Spaces will enable more flexible use of sidewalks, streets, and other public spaces for neighborhood businesses. 

Click here to apply




Alert & Updates:
Shared Space Program Announced

Wednesday, May 26, 2020


On Tuesday, May 26, Mayor London breed announced that sidewalks, streets, parks and plazas could be used for restaurants pickup and retail sales under the new "shares Spaces Program". The program is a way for to create flexibility for local businesses so that they can reopen and keep their employees and customers safe.

Read full article here



Alert & Updates:
Curbside Pick-Up

Wednesday, May 18, 2020


Starting today, some businesses are able to open their stores for curbside pick-up. Read the details below. If you plan to reopen in May and provide curbside pickup, please let us know so we can help promote. 

  • Prohibit customers from entering the business with curbside pickup. The transaction must occur outside the building, such as in the doorway, through an exterior window, or at a small table set up at the front of the facility.

  • Instruct all personnel involved in curbside pickup to wash their hands frequently and to use hand sanitizer (provided by the Retail Business with Curbside Pickup) before and after handing items to a customer.

  • When possible, provide options to accept payment through contactless technologies, in advance via phone, an app, or the internet, or verbally (such as reading a credit card number and required information).

  • Remind Personnel to wear a face covering at all times, including when interacting with customers who are picking up items.

Download Full Press Release to Operate Storefront Pickup and Delivery
Download Full Summary of Operating Conditions for Curbside Retail




Additionally, The COVID-19 health crisis is creating a temporary increase in take-out/delivery service for many restaurants and essential businesses. To encourage physical distancing and reduce crowding, the SFMTA is fast-tracking converting adjacent street parking into temporary loading zones.

If businesses are interested in converting adjacent street parking into temporary loading zones for curbside pickup, please complete the following request form below. Again, please let us know if you plan to provide curbside pick up. There is no fee, simply complete the form for review and processing.

Complete this Form for Loading Zones Conversion



Alert & Updates:
Services Resumed + Updates

Wednesday, March 25, 2020


Dear Members and Stakeholders,

The Union Square BID (USBID) is continuing to provide clean and safe services to the district. These services have been deemed essential by the City of San Francisco. Unfortunately, due to staff shortages and other logistical issues we are currently not providing overnight member services. However, we are continuing to provide overnight security, pressure washing and cleaning. To report a safety incident between 10pm-6am, please contact Legion Security's dispatch number at 415-724-2909.  Give them your name, address and that you are located within the Union Square Business Improvement District to request service.

Pressure washing services and the sidewalk vacuum (ATLV) will be operating at night starting at 9:00PM daily.

Member Services are available 6:30AM to 10:30PM daily. They can be reached 415-781-4456 or Please connect with us if you have any questions or if we an be of service.

Stay healthy, 
Karin Flood
Executive Director



Alerts and Updates:
Member Services Suspended

March 18th, 2020


Dear Businesses and Stakeholders,

At this time, we are suspending Member Services and Video Retrieval Services between the hours of 10:30 pm–6:30 am (overnight shift) until further notice. If there is an emergency, please dial 911 or contact SFPD non emergency at 415-553-0123.  Member Service representatives will return at 6:30 am and will follow up on any requests received. 

Pressure washing, cleaning and overnight security will continue during these hours.

Typical cleaning and safety services during the morning and afternoon hours will also continue.

To report cleaning and safety issues after 6:30 am and before 10:30 pm, call Member Services at 415-781-4456 or email

Stay healthy, 
Karin Flood
Executive Director



Alerts and Updates:
Letter from the Executive Director


Dear Businesses and Stakeholders, 

The Union Square BID remains vigilant in monitoring the latest updates from local, state, and federal authorities surrounding the COVID-19 pandemic. 

Our administrative offices at 323 Geary, Suite 203 have closed until further notice. Union Square BID staff will be working remotely and can be reached by email

We will continue to provide normal levels of cleaning and safety services, however adjustments may need to be made or temporarily shutdown. We will notify members of service level adjustments should that situation occur. 

If your business has closed or plans to close, we highly recommend you retain a security presence if possible at your location to prevent property damage, theft, and looting.  We will continue our patrols but we can not monitor all the businesses and properties in the district at all times. 

The Union Square BID stands by social distancing advisement and travel restrictions in order to flatten the curve and drastically decrease the spread of COVID-19.

The USBID will be offering virtual meetings going forward for members, stakeholders and guests to participate in going forward. Please contact us for more information at

Here are some important resources to review for employers and employees. This is a difficult time for all but everyone must remain calm, proactive, and press forward as best we can.

Stay healthy, 
Karin Flood
Executive Director